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Report a Bug / Make a Suggestion.
If you find any problems with our software or you have a suggestion to make it better then please let us know.
We want to make Webskape software the best that it can be.

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Describe the Bug / Suggestion. When describing your bug / suggestion please consider:
Is the bug reproducable? How could we reproduce the bug.
 



Previous Bugs / Suggestions / Updates:

Date Type Software Description Status
12 February 2010 Feature Photo v1.7 New templates are available in the crop menu allowing users to crop to the various picture sizes available.
Some order number bugs have been fixed.
Implemented
22 January 2010 Update Photo v1.7 Text can now be added to photos.
The CD drive can now be chosen.
Implemented
15 January 2010 Update Photo v1.7.3667 Max Resolution can now be set for individual print sizes.
Copies are now added to file names when 'Save Copies' is off.
PC name is now added to order folder names.
Fix to Passport photos.
Implemented
12 January 2010 Fix Signage v1.7 Flash now supports more advanced features such as external content. Implemented
3 December 2009 Upgrade Photo v1.7 1. Put all kinds of printing in the same order, save, direct and Pdfs.
Implemented
1 September 2009 Upgrade Photo v1.6 1. View photos while they are still loading.
2. Change the thumbnail size.
3. Save to png or jpg.
Implemented
23 April 2009 Upgrade Photo v1.5.3399 1. Save copies setting. Multiple copies of images can be saved for printing. This makes it easier for the printer as it can just print every image in a folder without having to read the xml file.
2. Max Resolution setting. Set the maximum number of pixel width or height of an image that the software will handle. Larger images are scaled down.
3. Direct Print Pin setting. Add a 4 digit pin number to the software the displays before direct printing. The receipt prints first and the customer must see a member of staff first before they can print their photos. This could allow payment to be forced.
4. Document handling. Pdf, doc, ppt, txt, rtf documents can now be burned to cd.
5. Allow documents, print size setting. Allow pdf, doc, ppt, txt, rtf documents to be saved for printing later. This only works for the 'save and print later' mode.
Implemented
10 February 2009 Bug Photo v1.5.3366 Image loading causes the software to lock sometimes. Fixed
10 February 2009 Bug Signage v1.5.3366 1. News and weather display in the wrong format for some ratios.
2. Software locks when a sign can't be found for the ticker or info bar.
Fixed
21 November 2008 Bug Signage v1.5 A number of bugs, glitches and enhancments have been competed. There is now a new ticker bar feature. The weatherbug glitch has been fixed. Twelve four hour clocks are available. Implemented
23 April 2008 Bug Signage v1.5 A large number of bugs, glitches and enhancments have been competed. There is now a new info bar feature. Implemented
20 October 2007 Bug Photo v1.2 Some photos cause the loader to go blank freeze. Fixed
20 September 2007 Bug Signage v1.0 The reports are not automatically submitted. Fixed
10 September 2007 Suggestion Photo v1.2 The software should be able to print passport photos. Implemented
30 August 2007 Bug Signage v1.0 News articles with no dates would display as thousands of years old. Fixed
30 August 2007 Bug All Software The pin could not be changed. Fixed
23 August 2007 Suggestion Photo v1.2 The software should support individual print options. The softwrae should support adding text to images.
Multiple printers are now supported.
Possible Future Development
22 August 2007 Bug Photo v1.2 The software register it's key when its been in a trial. Fixed
20 August 2007 Bug Photo v1.2 The software won't print to thermal printers. Fixed
17 August 2007 Upgrade Photo v1.2 1. A slide show on the splash screen. Add images and text that scroll and fade to grab the customers attention. 2. Undo, basic undo functionality has been added to the image currently being edited. 3. Copies, allow the customer to print multiple copies of their photos. 4. Multiple print reductions. Set a cheaper price if the customer prints 10+, 50+ or 100+ photos. 5. Mosaic, a new mosaic coloring. 6. Frames, new flower, metal and random retro frames. 7. Allow the customer to set the print size first before editing begins. 8. Photos folder, set the software to load photos from a predefined image directory instead of media being inserted. Implemented
7 August 2007 Suggestion Photo v1.1 When the software is not being used, then there should be a slide show screen saver. This will help to show the features available in the software. Implemented
6 August 2007 Bug All Software The dlls can easily be added to other software and used without a license. Fixed
23 July 2007 Suggestion Photo v1.1 The software should burn movies to CD as well as photos? Implemented
23 July 2007 Suggestion Photo v1.1 Bluetooth support should be added so phones can send photos to the software? Possible Future Development
27 June 2007 Bug Photo v1.1 Some printers print blank pages. Fixed
21 June 2007 Suggestion Photo v1.1 The website does not say which photo formats are supported. Does it support RAW photos or only JPEG, does it do TIFF? Implemented
20 June 2007 Bug Browser v1.0 Reporting throws an error if Backoffice is not set. Fixed
20 June 2007 Bug Browser v1.0 Sleep mode has a threading issue. Fixed
18 June 2007 Suggestion Photo v1.1 Is the software available in other languages?
We've added a language file option.
Implemented
13 June 2007 Suggestion Photo v1.0 A CD burning option should be available in the Photo Kioks software. Implemented
12 June 2007 Bug Photo v1.0 Some types of USB keys aren't recognised by the photo software. Known
12 June 2007 Suggestion All Software v1.0 A reminder should be added to the software that tells the user how to access the hidden control panel. Implemented
10 June 2007 Bug All Software v1.0 OS Mode would not turn off. Fixed

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